Mail-in repair for portable computers and Apple displays: Mail in your Mac or Apple display using a prepaid shipping box provided by Apple.
Onsite repair for desktop computers: Request that a technician come to your work site1.
Depending on your geographic location, you'll have the following options in the event your Mac needs a hardware repair: The AppleCare Protection Plan for Mac provides global repair coverage - covering both parts & labor - from Apple-authorized technicians around the world.
Connecting to printers and AirPort networks.
Quick how-to questions about iLife and iWork.
Tech SupportĪppleCare Protection Plan for Mac provides you with 3 years of telephone tech support, offering direct telephone access to Apple experts for questions on a wide range of topics whether you're home, in the office or on the go. The plan also entitles you to global repair coverage through a number of convenient service options, discussed below. Purchasing an AppleCare Protection Plan will extend both the warranty and technical support coverage to three years from the day you purchase your Mac. What is AppleCare for Mac and What Does it Cover?Įvery Mac and Apple display comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support.
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